Privacy Policy

Information We Collect

We collect personal information only when you voluntarily provide it through our website forms. This includes:

• Contact form: first name, last name, email address, inquiry type, subject, and message.
• Free consultation request: full name, phone number, ZIP code, treatment type, and preferred contact time.

We do not collect payment information, social security numbers, government IDs, or any sensitive personal data.

How We Use Your Information

Information you submit is used solely to respond to your inquiry or service request. Your name and email address are used to send a confirmation and any follow-up communication related to your project. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Email Service Provider

We use Resend (resend.com) to process and deliver emails, including inquiry confirmations. When you submit a form, your name and email address are transmitted to Resend’s servers to facilitate delivery. Resend is a U.S.-based email infrastructure provider. You can review their privacy policy at resend.com/legal/privacy-policy.

Data Retention

Submitted inquiries are retained as email correspondence in our inbox. We do not operate a database or CRM that stores your personal information beyond the email exchange.

Google Analytics

This site uses Google Analytics 4, a web analytics service provided by Google LLC. Google Analytics collects anonymous usage data — including pages visited, session duration, and general geographic region — via cookies. This data is aggregated and does not personally identify you. You may opt out by installing the Google Analytics Opt-out Browser Add-on.

Advertising & Retargeting

This site may use the Meta Pixel (provided by Meta Platforms, Inc.) to measure the effectiveness of advertising and to show relevant ads to visitors who have previously visited our site. The Meta Pixel may place cookies on your device. You can manage your ad preferences at facebook.com/adpreferences.

Cookies

Cookies on this site are limited to those placed by Google Analytics and, where applicable, the Meta Pixel. We do not set first-party cookies beyond what is required for site functionality. You may disable cookies in your browser settings at any time, though this may affect how certain features function.

Your Rights

You may request access to, correction of, or deletion of any personal information you have submitted to us by contacting us at the address below. We will respond within a reasonable timeframe. If you are a resident of California or the European Economic Area, additional rights may apply to you under applicable law.

Third-Party Links

This site may contain links to third-party websites including Instagram, Facebook, and TikTok. We are not responsible for the privacy practices of those platforms and encourage you to review their policies directly.

Changes to This Policy

We may update this policy from time to time. The effective date at the top of this page will reflect any changes. Continued use of the site after a change constitutes acceptance of the updated policy.

Contact

For questions about this policy or to submit a data request, contact us at info@lavanest.com or by mail at:

Lavanest
500 Palm St Suite 34
West Palm Beach, FL 33401